WASHINGTON, D.C. – Verizon Business today announced a 10-year contract worth up to $145,700,000 with the United States Postal Service (USPS). The award builds on Verizon’s existing technology and positions Verizon as the USPS’ key strategic contact center and customer experience partner.

Under the terms of the agreement, Verizon will deliver a number of infrastructure upgrades, including a transition to cloud solutions supported by real-time reporting, monitoring and administration, as well as ongoing physical infrastructure enhancements for host servers, storage arrays, and other equipment. Verizon’s solutions will help eliminate the need for premise infrastructure, software licenses, or hardware, thereby reducing […]

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By Donato